Privacy Policy

1. Who is responsible for your data

The controller of your personal data is the operator of Casino Loss Claim. For any privacy question or to exercise your rights, contact [TODO: privacy@casinolossclaim.com].

2. What we collect

Through the eligibility form we collect: your name, postal address, email address and phone number; and details about your situation — whether you played on online betting, casino or lottery platforms, which sites, the approximate amount and timeframe of your losses, and the experiences you select. This information can be sensitive, so we only ask for what is needed to assess a potential claim.

3. Why we use it and our legal basis

We use your information to assess potential eligibility and to introduce you to independent legal professionals who may be able to help. Our legal basis is your consent, which you give when you tick the box and submit the form. You can withdraw consent at any time (see your rights below); this does not affect processing already carried out.

4. Who we share it with

If you qualify, we share your details with vetted, independent legal professionals so they can assess your case. We also use trusted service providers (for example secure hosting) who process data only on our instructions. We do not sell your personal data.

5. International transfers

Where any recipient or provider is located outside your country or the EEA, we ensure an appropriate safeguard (such as an adequacy decision or standard contractual clauses) is in place to protect your data.

6. How long we keep it

We keep your information only as long as necessary for the purposes above and to meet our legal obligations, after which it is securely deleted.

7. How we protect it

Data submitted through the form is encrypted in transit and access is restricted to those who need it. No system is perfectly secure, but we take appropriate technical and organisational measures to protect your information.

8. Your rights

You have the right to access, correct, delete or restrict use of your data, to object to processing, to data portability, and to withdraw consent. To exercise any of these, contact us using the details above.

If you are unhappy with how we handle your data, you can lodge a complaint with the competent supervisory authority: [TODO: competent data-protection supervisory authority].

9. Cookies

We use only the cookies necessary to operate the site. If we introduce analytics or marketing cookies, we will ask for your consent first.

10. Changes and contact

We may update this policy; the version on this page with the date above is the one that applies. For any privacy question, contact [TODO: privacy@casinolossclaim.com].